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MR
Carrier unit making loud clicking, won't start compressor
Check capacitor - likely dual run cap failure. 45/5 μF typical for that model
You're right! Cap was bulged. Replaced it, running perfect now
Issue Resolved in 12 min
JT
Trane heat pump stuck in defrost mode
Check defrost board and outdoor sensor. Often the sensor fails
Sensor was out of spec! New one installed, heating great
Issue Resolved in 18 min
BL
Ecobee showing no equipment detected after power outage
Power cycle the furnace, then reset PEK module connections
That did it! All equipment showing now. Thank you!
Issue Resolved in 8 min
KW
410A system freezing up, superheat at 2°
Low airflow or metering device. Check filter and TXV bulb placement
TXV bulb had slipped. Repositioned, superheat now at 12°. Perfect!
Issue Resolved in 22 min
SP
Lennox furnace 3 red flashes, pressure switch error
Check inducer motor, drain trap, and vent for blockage
Drain trap was clogged! Cleared it, furnace firing up now
Issue Resolved in 15 min
DM
Mitsubishi mini split blinking green light, E6 error
Communication error. Check wiring between indoor/outdoor units
Found loose terminal on S1. Tightened, system running perfect!
Issue Resolved in 20 min
AC
York furnace blower won't shut off after cycle ends
Likely fan relay stuck or control board issue. Check relay contacts
Relay contacts welded shut. Replaced relay, operating normally now
Issue Resolved in 25 min
RT
Rheem condenser fan running slow, high head pressure
Motor bearings or capacitor. Spin test the motor by hand
Motor was binding. New motor in, head pressure back to normal!
Issue Resolved in 30 min

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